![]() ![]() They have all been great, but we are really looking forward to this next cruise to Italy and the Greek Isles. My wife and I have taken several cruises with Norwegian Cruise Lines and absolutely love the free style cruising offered by NCL. So please if you are planning a cruise anytime soon, please book with anybody else, but do not spend your precious money and your vacation time on this horrible horrible company. Then once they get a lot of bookings and then they cancel the more unique stops. ![]() As a result, I will be posting this review everywhere I can to help warn other people not to book trips with Norwegian cruise lines I have, since discovered that this is a very common practice for that and that they routinely put out cruises that appear to be very unique. Not one time have I received any kind of response whatsoever. I have sent emails to every department of that company up to and including the offices of the vice president and president. I just finished paying off that trip, and that’s what triggered me to write this review. They did not respond to us in any way, shape or form. I then also sent more e mails and requested to add my daughter to our trip so that she could go with us and rehabilitate at sea. I immediately notified Norwegian through their customer service email since nobody would answer the phone and no one responded with any kind of information for me. ![]() Shortly before our scheduled cruise, our daughter was involved in a very serious accident and lost part of her arm. Needless to say, I was extremely frustrated and tried to contact management without success. Then I asked if they could credit what I had paid towards a different cruise in the future so that I could find perhaps something that would be more exciting. I immediately contacted them and said I would like for them to cancel. About 45 days before the sailing date, they sent me a notice that they had canceled the two stops that were new to us, and that they were not going to substitute additional ports. We were supposed to leave in late July 2022. So I took the chance and I booked the cruise. He assured me that they had really tidied up their operations and that everything ran smoother now. 2 ports that we already had been to, and enjoyed, and 2 that we had not been to so we were excited for that, I had a long conversation with the booking agent told him about my prior experiences and some of the service and mechanical issues. Coincidentally on Norwegian cruise line, I did find such a cruise. I was being very selective in trying to find a cruise that went to ports that we hadn’t been to before, so we could see some new places and that’s pretty hard to find now for us. Due to financial limitations I had to take a break from traveling for a while, For our anniversary last year, I decided to go ahead and book a cruise for my wife and I. During that time we managed to see many many places, especially in the Caribbean. I’ve cruised with Carnival, Royal Caribbean, Celebrity, Holland America, Costa Princess, and a couple of smaller cruise lines that are no longer in existence. In one case, the air conditioner wouldn’t turn off in our cabin and there was no other cabins, so I literally had to sleep under everything we could towels and blankets, etc. They were having a lot of mechanical problems on the shipsI was on. During my fifth and sixth cruise, Norwegian started to have many big issues. Norwegian cruise lines was my go to cruise line since I cruised with them first and that’s where I had gotten hooked. I was self-employed for many years, so I was able to go at a moments notice which allowed me to grab some very inexpensive trips, which is how I was able to take so many. If I found a place that I really liked, I could go back and spend a lot more time there. What a great way to be able to see a lot of places on one trip. A fluke incident, a vacation I had scheduled had to be canceled due to a hurricane My travel agent talked me into taking the cruise with Norwegian Cruise Line. I liked traveling to places and really exploring. When I was younger, I swore that I would never do a cruise because I didn’t think it was a good fit for me. I am a very experienced cruise passenger. WORST EXPERIENCE EVER WITH ANY CRUISE LINE. Norwegian (NCL) Cruises to British Virgin Islands.Norwegian (NCL) Cruises to St Martin / St Maarten.Norwegian (NCL) Cruises from Civitavecchia.Norwegian (NCL) Cruises from New Orleans.Norwegian (NCL) Cruises from New York City.Norwegian (NCL) Cruises from Los Angeles.Norwegian (NCL) Cruises from California. ![]()
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